Microsoft Band shutdown and wearable band refunds

As per verge article, Microsoft has removed support for its health fitness & sports devices & accessories. Microsoft is gradually discontinuing support for its apps on Microsoft, Apple and Google Play stores very soon. However, Microsoft is rolling the dice to its longtime band customers. Users need not worry about this as they can export their health records until the end of May. All major medical and health functionality parameters from the Microsoft health dashboard such as daily workouts, steps etc can be transferred to the new device that they choose to port. However, if the band resets, users won't be able to port the data. Some bands are eligible for a full refund from Microsoft. Please follow this Microsoft form link to claim your refund.


Eligibility for a refund, Source From Microsoft

Certain Band users will be eligible to receive a refund according to the below terms. Eligible users are users that either:

  1. Have a Band that is covered under its Limited Warranty; OR
  2. Are Active Users. An Active User is defined as a user who has worn the Band on their wrist and completed data sync from the Band to the Health Dashboard between 12/1/2018 and 3/1/2019. 

All eligible users will receive an email with refund instructions. Refunds will be processed for the following amounts:

  • Band 1: $79.99
  • Band 2: $175

Refunds must be claimed by 8/30/2019.

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